Insurance & Payment Information in Kelowna

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Making Eye Care Simple & Stress-Free

We believe great eye care should come with clear answers and fewer headaches, especially when it comes to payment and insurance.

Whether you’re here for a comprehensive eye exam, medical eye care, dry eye treatment, myopia control, or a contact lens fitting, our team is here to help guide you through your coverage options.

We can direct bill most major insurance providers through the TELUS eHealth portal. If your plan isn’t eligible for direct billing, we’ll provide you with a detailed receipt to simplify your claim submission.

Please don’t hesitate to contact us if you have any questions.

B.C. Medical Services Plan

There are a number of different services that are covered by the B.C. Medical Services Plan, including:

  • A portion of the exam fee for eye care emergencies, including but not limited to red eyes, infections, flashes/floaters, trauma/injuries, foreign body removal, sudden loss of vision, and more.
  • People with diabetes are fully covered for a portion of their exam, as well as people who take medications that may lead to vision problems.
  • Children aged 0–11 are eligible to receive free eye exams (with a proper provincial healthcare ID).
  • Seniors over the age of 65 are covered for 50% of a full eye exam.

If you have any questions about fees or coverage, please call us at 250-762-2090.

Direct Billing Available for Most Plans

We can direct bill the following providers and many others:

Have Questions About Coverage?

Our friendly front desk team is happy to explain your benefits and make your visit as smooth as possible. Book your appointment today and let us take care of the rest.

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Come Visit Us in Kelowna

Stop By

Let our family take care of your family. We’re excited to share our beautiful office and friendly team with everyone in the Kelowna area. 

Where to Park

We are located in the Orchard Park Shopping Centre, right inside LensCrafters! The closest entrance is located near Old Navy & Tim Hortons. There’s plenty of parking available.

Contact Information

Hours of Operation

Monday:
9:30 AM 5:45 PM
Tuesday:
9:30 AM 5:45 PM
Wednesday:
9:30 AM 5:45 PM
Thursday:
9:30 AM 7:45 PM
Friday:
9:30 AM 5:45 PM
Saturday:
9:30 AM 5:15 PM
Sunday :
10:30 AM 4:00 PM
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